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Empowering Business
Through Strategic Improvement

Industry Expertise That Delivers Results

Strategically based in the Hunter Valley, NSW, North St Partners is a trusted advisory firm specialising in Business Process Improvement.

With over 20 years of experience across a range of industries, including Mining, Manufacturing, Ports, Supply Chain and Logistics, Health, and Government services. We support organisations and leaders to enhance efficiency, reduce costs, and deliver greater value to their teams, customers, and communities.

Manufacturing

Development and deployment of Organisational Global Safety Standards, aligned to relevant site and AS/NZ and ISO Standards

20% reduction in downtime of key constraint equipment. 25% reduction R&M costs. 40% reduction in Safety and Environmental hazards and incidents

Electrical Reliability Centred Maintenance Leadership

Lean Six Sigma project leadership and delivery. 30% improvement in robotic packaging throughput and efficiency

Global Lean Program trainer, Coach and project delivery support. Delivering benefits realised in excess of USD $2.5m across APAC operations

2025 NSW Government Regional Manufacturing Lean Pilot support. Lean and Operational Excellence maturity assessments, staff training and needs analysis

Utilities & Government Services

Continuous Improvement and Innovation (CI&I) Strategy and Capability Uplift Program deployment

Training and coaching of 160 staff and delivery partners in best practice improvement methods and tools, delivering $2m pa in benefits realisation

Strategic workplace area efficiency improvement programs delivering $200k p.a. increased efficiency, reduced operational and working capital footprint

Digital transformation Strategy implementation and project support

Mining and Resources

Development and deployment of Organisational Global Safety Standards, aligned to relevant site and AS/NZ and ISO Standards

20% reduction in downtime of key constraint equipment. 25% reduction R&M costs. 40% reduction in Safety and Environmental hazards and incidents

Personnel safety system design, implementation, and compliance support

Process Control systems support

Minerals processing optimisation

Warehouse and inventory management process improvement

Materials Bulk Handling & Logistics

Development and deployment of Operational and Maintenance KPI’s and Daily Visual Management

30% reduction in high volume inventory through streamlined inventory management and procurement processes

Equipment changeover and loading optimisation project delivering an additional 1.2m tonnes per annum throughput capacity

Health Support Services

Lean projects leadership, achieving a threefold return on Capex and Opex investment

Fit for purpose compliance and training for workers with varied language, literacy, and numeracy levels

Operations improvement initiatives, including SMED (Quick Changeovers), 5S methodology and Root cause Analysis (RCA)

Critical supply chain optimisation

Real Experiences, Real Results

I’ve had the pleasure of working alongside Andy, and I can confidently say he is one of the most passionate and professional Continuous Improvement and Innovation experts I’ve encountered. His approach is not only methodical but deeply impactful—every initiative he leads is grounded in measurable outcomes, which makes the value of the work crystal clear from the outset.

What truly sets Andy apart is his next-level organisation. Whether it’s a complex transformation project or a targeted improvement initiative, he ensures that everyone involved understands the “why,” the “how,” and most importantly, the tangible benefits. His ability to bring clarity and structure to innovation work is exceptional.

When it comes to training and coaching, Andy is impressive. He’s patient, engaging, and incredibly supportive. His skill as a coach shines through in the way he empowers others to build capability and confidence. Learning from him is not just informative, it’s genuinely enjoyable.

If you’re looking for someone who can drive meaningful change, foster innovation, and elevate team capability, Andy is the expert you want in your corner.

Why North St Partners?

Strategically based in the Hunter Valley, NSW, North St Partners is a trusted advisory firm specialising in Business Process Improvement. With over 20 years of experience across a range of industries, including Mining, Manufacturing, Ports, Supply Chain and Logistics, Health, and Government services. We support organisations and leaders to enhance efficiency, reduce costs, and deliver greater value to their teams, customers, and communities.

With a foundation in trades and engineering and deep leadership experience in operations and maintenance environments, North St Partners combines practical know-how with formal expertise in Lean, Lean Six Sigma, Change Management, Agile, and related best practice.

As experienced international coaches and presenters, our approach is energetic yet grounded with a strong customer focus, and genuine commitment to community engagement.

What sets us apart is our focus on building long-term capability, culture and resilience and delivering real bottom-line results. Our tailored fit for purpose solutions empowers people to drive innovation and efficiency, whilst reducing risk and delivering better customer experience and outcomes.

Proven Industry Experience

Over 20 years expertise combining trade, engineering, and leadership experience across Mining, Manufacturing, Logistics, Health, and Government.

People-Focused,
Customer-Centric Approach

Energetic facilitation, coaching, and community engagement to empower teams and improve outcomes.

Tailored, Measurable Solutions

Sustainable strategies that deliver real results, efficiency, reduced risk, growth and better customer experiences.

“We don’t let perfect get in the way of better. We are not about the sell and respect for people is at the heart of all we do. Real people, practical approaches and real sustainable results.”

ANDY OLRICH, MANAGING DIRECTOR

Our Mission

We provide trusted services and support that accelerate growth, build capability, deliver true value-add and bottom line results.

Our partnerships deliver sustainable, cost-effective and innovative solutions to enable prosperity for the customers and communities we serve

How We Can Help

Enterprise Excellence

Organisation-wide Strategic Improvement Program Deployment and support

Process Improvement

Are your current processes and ways of working holding you back? Let’s get clarity on the constraints and improve the experience

Learning & Capability

Growing your most important asset – your people

Strategy Deployment

Visibility, alignment and execution

Workplace Optimisation

Enhance your current operations or end to end design

Technology Integration

Ensure your teams and systems can ‘Get fit for the Tech’ and maximise the benefits

Strategic Partnerships

Local presence – Global reach

Programs & Products

Process Improvement Leader Program™

Designed specifically to support the development of improvement project leadership and skills, North St Partners bring training AND real-world application together to add value to your most important asset – your people!

Learn more

The Big Thinking Box

Are you looking to lead the next Excellence steps with your teams or develop the next generation of problem solvers? North St Partners are proud to be the APAC Region Consulting and Delivery Partner for The Big Thinking Box.

Discover Big Thinking Box

Organisations We’ve Helped

At North St Partners, we take a hands-on, partnership-driven approach, working closely with your team to understand your priorities and challenges.

Combining practical industry know-how with formal expertise in Lean, Change Management, and Agile, we focus on delivering tailored, real-world solutions that build capability, improve efficiency, and create measurable value. It’s this focus on genuine collaboration and outcomes that has earned us a reputation as trusted advisors to organisations across industries such as:

Collaborative Partnerships and Networks

No-one has ALL the answers.

Another core strength we pride ourselves on is the trusted relationships we have fostered to provide further specialist support to suit your needs and in turn for their customers.

In-Kind Support

A core Continuous Improvement Principle is ‘Servant Leadership’ – serving and supporting others where possible. We ensure a percentage of our time is dedicated to giving back and supporting the many great not-for-profits, industry awards and community groups in our region.

Whether that be physical boots on the ground for events or specialist improvement advisory and training services, we understand and appreciate the amazing support they provide to build a stronger more caring and equitable community.

Join The Conversation

ANDY IS A CO-HOST OF THE LEAN SOLUTIONS PODCAST!

The destination for businesses seeking insights and practical solutions for process improvement.

Join us as we delve into the world of best-practice methodologies and share valuable insights, tips, and strategies to streamline operations, improve workplace culture and drive sustainable growth.

Whether you’re a small startup or a large corporation, our podcast offers invaluable resources to help you optimise your processes and achieve peak performance.

Broadcasted to a global audience, our episodes reach businesses across the globe, from Canada and the United Kingdom to Mexico, Germany, Australia, Italy, and many more. We are proud to be available on various platforms such as YouTube, iTunes, Spotify, Google, and more, ensuring easy access for listeners worldwide.

Tune in to the Lean Solutions Podcast and unlock the secrets of successful lean process improvement!